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62 63 al officeandfabricationfacilityinSebree,Kentucky,andsome235full-time employeeswho liveandworkall over thecountry.Thevastmajorityof thecompany’sclientsaremunicipalities.ChiefDevelopmentOfficer,Joey Thomas,explains,“Typically,amunicipalityhiresaconsultingengineer to bidaprojectout.Webidagainstour competitiononthoseprojectsand areawardedthemprimarily ona low-bidbasis.That isa largepercentageof our client base.However,therearesome privateor industrycontractsout there.Additionally,wedosome customfabricationworkfor othermanufacturersacross the country,aswell.” PhoenixCEO,TimYohler, believes that if those low-bid contractswerebasedonthings other than justpricepoint,Phoe- nixwouldhavea lotmorebusi- nesscoming itsway.“People like workingwithus; theguys inthe fieldwhoconstructour tanks areveryknowledgeableand experienced,”heavers.“Ifyougo toour customersandyougoto theconsultingengineers that weworkwith,theywouldsay thatPhoenixhas thebest client service,byfar.Wehavea repu- tationfor customer satisfaction andwegowell beyondanyof our competition inmakingsure thatour customersarehappy withtheir tanks.” Another competitivestrength ofPhoenix,accordingtoThom- as,is itsabilitytotakeaproject PHOENIX FABRICATORS & ERECTORS, LLC fromstart to finish-fromdesign,to fabrication,to fielderection.“And wehaveourown in-housepainters,”headds.“Alotof our compet- itorswill subcontractmostof thatout.WehavePhoenixpainting crewsonalmost everyproject. Thatwaywecancontrol thequality of thecoatingandensure the timelinessof completion.” While theprimaryfocusofPhoenixisonnewconstruction,the companyalsomaintainsandmodifiesexistingstructures.“We’ll takeanexistingtankthatmayneedtobe raisedor loweredfor whatever reason,”Thomasexplains,“mostoften inasituationwhere districtsmightmerge togetherwater systemsandDistrictAmight beworkingonacertainpressureplane,andDistrictBmightbe operatingonadifferentpressureplane,andwhentheymerge,they want tooperate thesystemtogether.So,oneof the tanksmightbe selectedformodification.Wewouldcome inandanalyze thestruc- tureandthenproceedwiththe raisingor loweringof that structure