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278 279 THE REMI GROUP PREFERRED VENDORS n ComputerPlus Sales & Service www.computer-plus.com ComputerPlus Sales & Service Inc., founded in 1991, and based in Greer, South Carolina, provides 24/7 service and support for critical computer system and network integration services. The company also offers preventive maintenance, system configuration, installation, administration, site prepa- ration assistance, and analysis of local and wide area network infrastructures. It is the leader in information technology service and support for mid-range and enterprise-level I.T. systems nationwide. n BIS Copy Systems www.biscopy.net BIS Copy Systems sells, installs, services, supplies, and supports networked or stand-alone copiers, printers, facsimile, scanning, and engineering machines. The company, with 24 locations throughout New York State, services and supports single and multiple networked equipment for New York State, the federal government, and retail accounts throughout New York City, and from Plattsburgh, to Buffalo. n De Novo Corp. www.denovocorp.com n Lab Squad www.thelabsquad.com n PartsSource www.partssource.com n Transtate Equipment Company, Inc. www.transtateonline.com Long-term relationships are valuable–of note, CNA Insurance in Chicago. Remi works with them on a private label program.And Government Sourcing Solutions (GSS) in D.C. is a great dis- tribution partner, with expertise in cooperative procurement vehicles. Per year,The Remi Group deals with 2,000 vendors on the service side of the portfolio, and continues to vet that list every day. For this innovative industry leader, offering an outstanding customer experience is the top priori- ty.Maintaining that experience through third-par- ty service providers can be challenging and takes a great deal of time and money. But Remi is com- mitted to making sure that every customer issue is heard.Howison sums up why he believes his com- pany is the best choice as a maintenance provider: “There are many organizations that either don’t know there’s an alternative to buying an OEM maintenance contract, or they know it, but are hes- itant because they are nervous about what hap- pens if theymove away from it.We’d like everyone to know that in most cases there is an alternative. And it’s not something that happened last night,or out of somebody’s garage.It’s an alternative that’s been here for 20 years and is serving federal agen- cies,state governments,police crime labs,high-end healthcare customers,and the like.We at The Remi Group are a legitimate and viable alternative that should be explored.”

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