Business View Magazine | April/May 2022

179 BUSINESS VIEW MAGAZINE VOLUME 9, ISSUE 4 3,000 square-foot office that we are looking at potentially breaking ground on this summer.” They are also expanding their technology. Plans are in the works to invest in Interactive Teller Machines (ITMs) for the bank, which will allow customers to speak with, and conduct teller transactions, via video conference without having to actually enter a branch. “Right now, we are in the process of gathering all the information on ITMs and we are looking at installing 19 units,” Moraczewski says. “We will replace all of our existing regular ATMs and move forward with this technology. Every location will have its current ATM swapped out for a new one and then a few of our locations will have an additional ITM added to their office.” With all the changes it has undergone over the past 150 years, Tioga State Bank continues to ensure it is providing top notch, up-to-date, community-first service for its customers. But what would its founder think about where they are today? “I think it would be hard for him to recognize what a bank is today versus what a bank was back then,” Fisher says. “I know even my dad struggles with some of the things we have done at the bank. Technology changes so quickly today and you really need to stay on top of that technology if you want to remain relevant. I think it would be difficult for my great-great- grandfather to comprehend the financial institution we have become, but I think he would be proud.” T IOGA STATE BANK TSB volunteers helped to distribute food to over 60 families in Van Etten, NY TSB and the Buffalo Bills Alumni Foundation host annual No Shave November Cure the Blue 5K to raise awareness and dollars for prostate cancer research Enterprise Risk Management • Capital Planning • Strategic Planning Helping community banks ensure that their business performance and risk management priorities are in sync. www.cb-resource.com 584 Wald, Irvine CA 92618 | (949) 502-6860