Business View Magazine
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Kelly Ens, the Home’s Resource Development Coordi-
nator, talks about the staff’s focus: “Here at Salem,
we really focus on the relationships. Some of our resi-
dents could live here upwards of 20 to 30 years. (44 of
the homes residents are between the ages of 35 and
74). If you walk into our doors, it is simply not just a
place of palliative care, or a place to die, although you
do come here to live until the last of your days. And so
we want residents to find meaning and purpose and
a place where they feel safe and secure and that they
want to live out the last of their days, however long that
seems to be.”
Janzen adds: “Our philosophy is, and has been for the
last 25 years, is that residents come here because of
their disease process, not because they’re old. And
that makes a really big difference when you start pro-
viding care because it’s not about the aging; we’re not
just dealing with old people.”
In order to provide the best in relationship-centered
care, Salem Home has adopted - and is the only PCH
in all of North America to implement - the QUIS mea-
surement tool. Originating in the United Kingdom, QUIS
evaluates patient care based on a process of observa-
tion and assessment. The evaluation process occurs
over a total block of approximately 11 hours. The 11
AT A GLANCE
WHO:
Salem Home Inc.
WHAT:
Long-term care home
WHERE:
Winkler, Manitoba
WEBSITE
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