Pope AFB—and Capital has a dedicated recruiter cultivating relationships on base and through the SkillBridge/transition ecosystem. “We love hiring military talent,” Lumley says. “They know teams. They know standards. They want a mission.” THE RESULT: PEOPLE WHO STAY—AND GROW Tenure isn’t nostalgia here; it’s capacity. It’s why Capital can commit to balanced schedules and time off (even if it’s difficult to manage in a 100-person service shop). It’s why a shop foreman of 20 years can mentor a 22-year-old apprentice and see himself in the kid. And it’s why customers get a consistent experience—people who know the product, the process, and each other. “Everyone wants our technicians, our parts people,” Lumley says. “Recruiters call all the time. Our folks pick up—and then they stay. That’s culture.” INNOVATION WITHOUT THE BUZZWORDS Curtis, a 20-year Capital veteran on the variable side, frames the technology ethos this way: “Mr. Michael 10 BUSINESS VIEW MAGAZINE VOLUME 12, ISSUE 11
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