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Business View Magazine
If you need a service, you want the best provider avail-
able.
And when it comes to mobile health tasks – whether
it’s serving a community’s 911 medical response, pro-
viding specialty hospital-to-hospital emergency trans-
portation and care or meeting the basic needs for am-
bulance, wheelchair van or other local medical care
and transportation – the aim is the same.
Maine-based North East Mobile Health Services re-
quires its para-medicine professionals to maintain a
greater array of education certifications than virtually
any other EMS provider in the state. Specialty training
in the critical care of children, cardiac and injury basic
and advanced intervention and adult medical life sup-
port are among these requirements.
Why does it matter? Because its staff takes these cre-
dentials – as well as state licenses as EMTs and para-
medics – out on some 30,000 patient calls a year,
more than any other service in Maine. Its wheelchair
van staff alone transports 14,000 patients a year, and
thousands of Maine residents ride hospital shuttle
services provided by North East.
“The company was formed by Charles McCarthy (own-
er/chairman) and Dennis Brockway (president) to real-
ly have a one-call approach to medical transportation,”
said Polly Miller, North East’s director of business de-
velopment. “We started with operating ambulances
and then we rolled in wheelchair service and, then,
about a year-and-a-half ago, we rolled in para-transit.”
North East personnel have been selected to train pa-
ra-medicine students from around the region, under
guidance by its field training officers, because it pro-
vides such a healthy example of mobile health profes-
North East Mobile Health Services grows fast, stays efficient
