Business View Magazine
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uncovered a lot of old myths. We found out that there
was enough of an inefficiency to save the customers
a significant amount of money and allow us to find a
niche by supplying power as a service – and pay for the
power as you use it.”
A desire to take data collection “to the next level”
spurred the creation of RAAMS (Remote Automated
Asset Management System), which collects data on
batteries and chargers and flows it through a propri-
etary rules engine that searches for ways to extend life
and increase performance.
The data helps ABT understand the unique relation-
ship the batteries and chargers have within the context
of a given customer’s business. In other words, Fearn
said, “RAAMS understands where your pain points are,
and then allows us to address them with the best solu-
tion. These ‘a-ha!’ moments allow us to create a list of
actionable items that will improve the efficiency of your
operation.”
The software was created in conjunction with Mariner,
a Charlotte-based provider of digital business transfor-
mation to aspiring mid-market companies. It’s in an
internal roll-out and test/validation phase now and,
Fearn said, will be rolled out externally by the end of
this year.
And going forward further, the quest for even more
growth and innovation isn’t likely to stop.
“We expect, over the next 10 years, to double or triple
our size,” Fearn said.
“We’re focused on delivering power in a risk-free man-
ner to our customers and on being the best service
provider in the industry. We consistently are looking for
a better way to do things. That’s our general focus, and
so far it’s worked out really well for us and helped us to
retain customers and differentiate ourselves.”
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